Return Policy

Main information 
14-day return policy, 5-day processing time for refunds no restocking fee. To proceed with a return, please note the following information

Customer Service
Make your request via contact@ashton-clarke.com and receive the 
return form. 
● The products must be in their original or new-like condition, including all original 
labels, tags, and packaging. 
● The returned goods should not show any signs of use. 
● Please include your order number with the returns. 
● If the products are damaged, please provide photo or video documentation 
showing the issue. 
Once we have received your return, we will notify you by email that we have received it. 
We will refund the purchase price to your account within 7 days of processing your 
return. 

Cancellation of orders 
It is only possible to cancel your order the same day after placing it (Within 6 hours after 
placing the Order). After that Day, our orders are in processing. So, it is sadly no longer 
possible to cancel.  
If you wish to cancel your order, please contact us at contact@ashton-clarke.com after 
you have placed your order.